We're excited to share that for a second quarter in a row, positive reviews have put Rival Technologies as a High Performer in G2's quarterly reports.
For Spring 2023, Rival is selected for having high customer Satisfaction scores while being smaller than other market research platforms. Reviews came from Rival customers who are using our insight platform to run their research communities and other programs.
Previously, we also made it to G2's Winter 2023 report.
Recognitions like this one, as well as our ranking in GreenBook's annual report on the most innovative companies in research, mean a lot to us since they are voted on by insight professionals. It's exciting to see more and more insight leaders embrace conversational research and harness its benefits.
If you've seen our page on G2, one thing you may have noticed is that our customers love our combo of powerful tech and comprehensive research services and expertise.
Unlike other insight platforms, we treat our relationship with our customers as a partnership. That's why we've put together a multi-disciplinary customer success team that can help you from community recruitment to ongoing engagement to reporting and everything else in between.
“Partnering with Rival Technologies has taken our insights to the next level. Between the mobile-first technology and the highly competent team, we have been able to garner insights like never before.
– Verified User in Health, Wellness and Fitness
“I don't really see a downside. Our customer success partner works with us to make sure we get the most out of any set of inquiry.”
– Steven S., VP, Strategy & Planning
“Beyond Rival's technical prowess, its team is a dream to work with: responsive, friendly, and smart. Their expert recommendations constantly improve our research.”
– Colleen G., Digital Editor
As always, our goal is to help market researchers maximize their budget, agility and impact. Recently we announced exciting innovations to the Rival platform, including our integration with Zapier (connect Rival to 5,000+ apps!) and ChatHub—a one-stop shop to manage all your projects.
Feel free to connect with our team if you'd like to see these features in action.
Of course, our commitment to great service remains. We're continuing to offer a side range of services from our customer success team as well as our sister company, Reach3 Insights, to fit our customers' needs.
Thanks again to Rival customers who left us G2 reviews. We appreciate your love.
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